Privacy Policy

Cookie and Privacy Policy
We are committed to protecting your personal data in line with the requirements of the General Data Protection Regulation (GDPR). The GDPR requires data controllers, such as ourselves, to document our lawful basis for processing personal data. It also gives you rights over how your data is processed. This privacy policy explains the data we collect, why and how we process it, and how you can exercise your rights.

Data Controller
The data controller responsible for this website is Kim Jane Jewellery Designs, who can be contacted at info@kimjanejewellerydesigns.com.

Please note that this website contains links to third-party websites, each of which has its own data controllers and privacy policies. This privacy policy applies solely to this website.

Lawful Basis for Processing
For each method by which we collect personal data, this privacy policy documents our lawful basis for processing that data. Where we rely on your consent to process your data, we explain how you can withdraw your consent and delete your data.

Your Individual Rights
Under GDPR, you have rights concerning how your personal data is processed. You can exercise these rights by contacting us, and in some cases, through automated systems, as outlined in relevant sections of this privacy policy.

Security
The GDPR requires us to implement appropriate technical and organisational measures to protect your data. We verify the identity of any individual requesting access to their data before granting it.

Disclosures
In addition to any sharing of data outlined in this privacy policy, we may disclose data for legal reasons. If we suspect criminal activity, we may disclose relevant data to the appropriate authorities. Additionally, we may be obliged to disclose data in response to lawful requests by government authorities.

Changes to this Privacy Policy
We may update this privacy policy from time to time. The date at the top of this page will reflect any updates. If a change expands the ways we access or process your data, those changes will only apply to data collected after the updated policy is in place.

Cookies
Cookies are small pieces of text stored by your browser. They help us remember your preferences and provide features such as shopping baskets or access to password-protected areas. For more details on the cookies we use, please refer to our [Cookie Policy].

Data Collected by Third Parties on Our Behalf

Google Analytics
When someone visits www.kimjanejewellery.com, we use Google Analytics to collect standard internet log information and details about visitor behaviour. This information is processed in a way that does not identify individuals. We do not, and will not, attempt to identify visitors.

Mailing List
As part of the registration process for our monthly e-newsletter, we collect personal information to keep you informed about Kim Jane Jewellery Designs, provide additional information when necessary, and ensure our records are up-to-date. We never rent or trade email lists with other organisations or businesses.

We use MailChimp to deliver our newsletter and gather statistics about email opens and clicks. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any of our emails or by emailing info@kimjanejewellerydesigns.com.

Facebook Ads (Conversion Tracking Facebook Pixel)
We use the Facebook Pixel to optimise ads, track ad performance, and target ads to relevant audiences. The Facebook Pixel collects information such as your IP address, browser details, and cookie data, which Facebook processes in accordance with its own privacy policies. Facebook stores this data for 180 days in its production data centres. You can opt out of Facebook's behavioural advertising at http://optout.aboutads.info or manage your preferences through 

Facebook's Ads Preferences.

How Do We Use Your Personal Information?
We use your personal information to provide a seamless shopping experience at www.kimjanejewellerydesigns.com. This includes:

• Processing your orders, including taking payment details and delivery information.
• Using postal and courier services to deliver your orders.
• Analysing information about your visit to improve our website and services.

We may also contact you via the following methods:

• Email: We will email you order confirmations and dispatch notifications. If you've opted in, we'll also send newsletters about new products, special offers, and updates. You can unsubscribe anytime.
• Phone: We may call you if there are issues with your order or for processing refunds.
• Post: Marketing communications may be sent by post if you've given permission.
• Social Media: We will respond to queries on social media, moving the conversation to email if necessary.

What Is Personal Information?
Personal information (or personal data) refers to information that can be used to identify you. We collect the following information:

• Name
• Date of birth
• Billing and delivery address
• Telephone number
• Email address (if you opt-in for newsletters)
• Items ordered

When Else May Your Information Be Collected?
We, or third-party providers of advertisements, may collect additional information during your visit to www.kimjanejewellerydesigns.com, such as:

• Your geographic location
• Your browser and device type
• How you were referred to our site
• Search terms you used
• Pages you visited on our website

What Are Your Rights?
You have the right to request access to your data, have your data deleted, or exercise other GDPR rights. To make a request, please email info@kimjanejewellerydesigns.com, and we will respond within 30 days.

You can also contact the United Kingdom Information Commissioner at www.ico.org.uk or by calling 0303 123 1113.

If you have any questions or comments about your privacy, please feel free to contact us